Support

 

EveryMom Fitness Anywhere FAQ's

The workout pages look strange and do not appear to be organized. Is there something wrong with the website? . . .

It may seem like our website is going a little haywire on our workout pages, but let us assure you that the code on this site is indeed sound. We are not dismissing ourselves from apparent problems, however, we have found that poor formatting on the workout pages tends to be a result of browser extensions. Certain advertisement-blocking browser extensions can accidentally block code on our site that may appear to the program as advertising. If you find that the workout page looks unstructured, please check your browser for an ad blocking extension and whitelist our website to prevent the program from interfering with our site's code. We promise we will never get you advertising from other companies on this site, so do not feel burdened by allowing our site to not experience the scrutiny of an ad filter. If the page does not fix itself after whitelisting our site in your ad-blocker and refreshing the page, feel free to contact our support team using the form at the bottom of the page.

How do I get started with commenting? I seem to be having a hard time to the ReCaptcha tool on the site? . . .

In order to continue to encourage each other by sharing sweaty pics with our online community, we had to add one small step to the commenting process. You will need to create an account with Disqus, a comment plugin that enables images, gifs and emojis. Simply click on the “D” word bubble icon and create an account. You will only have to do this ONE TIME, and then you will be able to post as many sweaty pics as you want! We really encourage you to do this, as we feel it is an important part of staying connected and cheering each other on. Thank you for being part of the EveryMom Fitness community!

How do I manage my EMF Anywhere subscription? . . .

Managing your subscription is easy: Navigate to the EMF Anywhere Homepage after loging in, and click on the "Your Account" button. This will open a dialogue box that allows you to edit payment details, upgrade or cancel your subscripton, and change your communication methods. Upon cancellation we will allow you to use EMF Anywhere for the last month in which you paid, and will revoke your access on the first of the following month.

My comment on EMF Anywhere got deleted or flagged? . . .

Please take a look at our commenting and discussion policy (below the support form) to see why your comment might have been removed before reaching out to EveryMom Fitness staff. If you feel as though your comment did not need to be removed, please email us at info@everymomfitness.com.

 

EMF Anywhere Support Ticket Form

Please complete the support form below...

Name *
Name
Tell us how the application is acting problematically in one sentence (You'll get to write more in another field).
Share with us the steps you took to re-create the problem. Number them out, even if they seem trivial and silly. The more information you can give us, the better we can respond to your issue.
 

 

Policies

 

Every Mom Fitness Anywhere Sharing Policy

Firstly, thank you so much for subscribing to EveryMom Fitness Anywhere! We are so glad you have become a part of this network of individuals working out together around the World. Before we begin, we wanted to let you know that there is a feature within our EMF Anywhere system that does indeed allow you to share your workouts with anyone on any social media site of your choosing. We keep this feature enabled so that way you can share your favorite workouts within the EMF Anywhere Facebook group (if you haven't been added, reach out to info@everymomfitness.com).

With this said, we'd like to encourage you now to keep your subscription and credentials to yourself and ask that you refrain from sharing this content elsewhere outside of the members within this group. We have worked hard to curate this content, and hope to expand this side of our business as more members join, however sharing these workouts publicly can take away from the proceeds necessary to sustain this element of our site. If too many people begin using this program for free, the possibility of removing this site is unfortunately something we will consider. So revel in your challenging workouts and brag about it on Facebook, but please refrain from sharing the link except within private conversations between members and our Facebook group! Thank you so much for understanding and for joining EveryMom Fitness in this venture. We can't wait to empower you as you work toward your fitness goals!

 

EMF Anywhere Commenting/Discussion Policy

The EveryMom Fitness Anywhere community prides itself on being welcoming and loving to every mom who is doing her best to reach her ultimate fitness goals. While we trust that everyone will be kind, respectful, encouraging and considerate of one another within the comment sections of this site, we still would like to make a few notes on how comments are controlled and moderated here. For those who don’t want to read the legal jargon; all of these rules can be summarized in a simple sentence: “Respect Yourself, Respect Others, Respect The Community.” If you follow those three simple regulations, all should be fine. However, if your comment does not post or is flagged, here is a list of reasons why our auto-moderator tool may have removed your post. We occasionally will go in and override the system if we feel it is necessary.With the summary out of the way, this is what you should know whether you’re a regular commenter on our workouts or new to EveryMom Fitness Anywhere:

HOW COMMENTING WORKS

We use a platform called Disqus to allow for rich text posts, emojis, and even pictures to encourage and empower members on this site. We also use Disqus because it moderates and verifies users on our site. It is a fantastic tool, and we hope it really will foster healthy discussion about fitness and wellness on our site. With this said, we do have a setting in place that verifies you, the user, as a human being. If you are using an account without a verified email address, your comments will automatically flag and await approval until you verify your address.

The use of any of the curse words and/or slurs we have on our blacklist will automatically flag and remove comments so it won’t appear on our site. These words will never be tolerated, and if there are discussions that you believe need to happen with such vocabulary, we ask that you kindly take your discussion to another platform that allows for it.

Comments can also be flagged for review by other members. Because we have a zero-tolerance policy for disparaging behavior, it only takes one flag for the comment to be removed and marked for moderation. Please do not abuse this option for other users you simply do not like or disagree with, it makes our moderation jobs a lot harder. If you continuously flag comments after we approve them beyond three instances, we may consider your removal from the program. Such a removal would not entitle you to a refund.

WHAT WILL GET YOU REMOVED FROM EMF ANYWHERE

Here are some things which will get your comment deleted and potentially get you banned from our site. This will be your only warning: Performing any of the actions below may force us to consider your removal from the EveryMom Fitness Anywhere program. We will NOT tolerate any of the actions you see below. Such a removal from our site would not entitle you to a refund, and you will not be considered for any future involvement with the EveryMom Fitness organization. When you see the term “banned” keep our zero tolerance policy in mind:

  • Personal attacks against another commenter, the developer, the trainer or anyone affiliated to the post/website will not be tollerated. This can run from name calling to sentences which include the words “people like you” or statements which begin “I bet you” or “you must/probably” etc. This is regardless of what “side” you’re on.

  • Jokes or aggressive negative comments on the aesthetic appearance of a person (commenters, writers, and folks mentioned in an article alike) will not be tollerated. We are here to encourage and care for one another and such behavior will force us to consider your removal from the program. Such a removal would not entitle you to a refund.

  • Hate speeches or other clearly intentional directed disrespectful behavior will not be tollerated. This includes, but is not limited to: the use of derogatory titles, comments which denigrate the women on this site, comments which denigrate feminism or feminists, or comments which denigrate the LGBTQ community. We also will never tolerate broad implications or assumptions based on race.

  • It is at the trainer’s and editor’s discretion to ban anyone whom they determine to be a detriment to the atmosphere of the comments section, the site in general, and our regular readers.

i am not a fan of your commenting policy

There will be some who look at these rules and think that the moderators of EveryMom Fitness have too much power to shut down conversations. We have only one response to this:

This is our product that we are offering you. To put it frankly, we do get to make the rules for posting and regulation. We’re not taking away your freedom of speech by deleting/banning you. You have every right to take your anger elsewhere, we will not tolerate it.

We treat our comment section like an online fitness center of sorts, where our job as owners of this metaphorical fitness center is to foster encouraging, interesting, free discussion for all our members. You can be a poor conversationalist, present a different viewpoint, or brag a little about your workout experience. But if you threaten, annoy, derail, or in other ways spoil the atmosphere of discussion for others, we reserve the right, as stated above, to ban you from this program without refund. 

For those who agree with these rules, please keep in mind that we are only human. We are not sleepless robots, fueled by the radiation of sun. If you see a comment which violates these rules, the most helpful thing you can do is to flag it, rather than commenting about how poorly moderated the website is or contacting us through social media or email to that effect.

A FINAL NOTE TO ALL MEMBERS

We love you! Every Mom Fitness wouldn’t be what it is without your awesome support. As we mentioned above, flagging comments which violate our policy is a great help but please take this responsibility seriously. Flagging a user who isn’t really causing trouble but who you personally feel is just being obtuse is not a good use of this power. Also, engaging with users who are clearly inciting a response may be fun for some of you, but causes us larger headaches (especially with overly large threads). Flag and move on.

If you’re having a disagreement with another user and your replies have gone into the double digits, consider stepping back from the computer for a while. We love constructive and encouraging discussion but we don’t want users running themselves ragged trying to convince someone else online they’re wrong.

Happy commenting and please enjoy everything EveryMom Fitness has to offer! We look forward to seeing your sweaty workout pics, encouraging messages and healthy constructive conversations in the near future!